FAQs

HEALTH & SAFTEY

Your health and safety remain our very top priority, so we’ve spent a lot of time with experts in the industry, as well as our hosts at Radio City Music Hall and the Marriott Marquis, to make sure that we can deliver to you a high-value event that also adheres to the recommended safety standards.

Coldwell Banker Real Estate LLC considers the health and safety of all attending the Generation Blue Experience a top priority. We are committed to taking measures to mitigate risk and expect attendees to be accountable for safe conduct while attending this event. These commitments are outlined below.

Our Duty of Care is based on the needs of this specific event. This document will continue to evolve as relevant and may include measures such as face coverings, social distancing, sanitizing stations and visual safety reminders, among others. Coldwell Banker will continue to monitor and adjust as necessary.

Personal Accountability Commitment
By attending Generation Blue Experience in NYC, you will be asked to participate in and agree to abide by certain health-and-safety protocols implemented onsite while attending the event. This includes, but is not limited to, wearing a face covering when required by the US Centers for Disease Control (CDC) or venue, providing vaccine status or proof of a negative PCR test (if required by venue), adhering to social distance protocols, and following relevant guidance provided by the CDC and state and local orders.

Face Coverings
Face coverings are required for all unvaccinated individuals. Those who are fully vaccinated may also choose to use face coverings. Please bring your own face covering(s). If you cannot wear a face mask, a face shield is required.

Hand Sanitizer Stations
The event venue will provide ample hand sanitization stations throughout the event spaces in addition to having sanitizer available in the event registration area and individual meeting spaces.

Socially Distanced Event Planning
We will partner with both Radio City Music Hall & the Marriott Marquis to provide responsible seating. Well-being protocols will be in place for catered events.

Version: 08/16/21

Coldwell Banker Real Estate LLC’s top priority is ensuring the health, safety, and well-being of our attendees. As such, we will adhere to the Events Industry Council guidelines for conducting safe in-person meetings and events, outlined below. If you are attending an in-person gathering, you are indicating that you agree to comply with these guidelines.

We expect all attendees to comply with the following guidelines:

Before Leaving Home

  • Follow relevant guidance provided by the Center for Disease Control (CDC) and state and local orders. To review: click here.
  • Adhere to government issued travel restrictions and guidance issued by the region you will be traveling to and the region you are traveling from.
  • Evaluate your own health and that of people you are in close contact with; contact the meeting/event organizers if you have concerns or believe you may have been exposed to Covid-19.
  • Stay home if you feel sick or are experiencing any symptoms of illness. Refer to the CDC website for the current list of symptoms: click here.

On-site During the Event

Follow relevant guidance provided by the Center for Disease Control (CDC) and state and local orders for everyday preventive actions to help prevent the spread of respiratory viruses including:

  • Unvaccinated attendees must wear a mask or facial covering. Those individuals who are fully vaccinated may also choose to wear a mask or face covering.
  • Adhere to social distance protocols put in place by the event organizers and respect others’ personal space.
  • Notify the event First Aid office (or equivalent) at any time if you feel unwell or are experiencing any covid symptoms. Refer to the CDC website for the current list of symptoms: click here.
  • Wash your hands often with soap and water for at least 20 seconds, or an alcohol-based sanitizer with at least 60% alcohol.
  • Avoid touching eyes, nose, and mouth with unwashed hands.
  • Cover your nose and mouth when coughing or sneezing. Throw used tissues in the trash immediately.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or disinfecting wipe.

Post-event

  • Upon returning home, please monitor your health for up to 14 days for any symptoms of COVID-19. Refer to the CDC website for the current list of symptoms: click here.
  • If you test positive for COVID-19 up to 14 days after returning home, please contact the meeting/event organizers to advise them. If applicable, you should also contact Realogy via the emergency action emails below. Timely reporting of your positive or presumed positive case is essential.
Version: 08/16/21

If I am attending Gen Blue in person, what do I need to know before I go?
For all the information you need to Know Before You Go, please CLICK HERE.

If I am attending Gen Blue virtually, what do I need to know before I go?
For all the information you need to Know Before You Go virtually, please CLICK HERE.

Will I need to be vaccinated to attend in-person?
Yes.

Radio City Music Hall
To enter Radio City Music Hall, proof of vaccination* is required. Your proof of vaccination must show that it has been two (2) weeks since your final COVID-19 vaccine. You must also have proof of identification, such as a passport or driver’s license. Masks are not required at Radio City Music Hall, but please note that disposable masks will be available onsite should attendees wish to wear one.

*All guests are required to provide proof of COVID-19 vaccination on their smartphone, through a physical copy, or by using New York State Excelsior Pass or NYC COVID Safe App, along with the appropriate ID matching the name on your documentation. For those outside the U.S., or those wanting to confirm, proof of vaccination is defined by the World Health Organization here. 

New York Marriott Marquis
To access meeting spaces in the Marriott Marquis, attendees must show proof of vaccination by visiting the vaccination kiosks on the 3rd floor of the hotel.
You must also have proof of identification, such as a passport or driver’s license. Those who have been fully vaccinated do not need to be masked. Unvaccinated people may enter the hotel but must be fully masked in public spaces. Unvaccinated people will not be able to access meeting spaces within the Marriott Marquis.

Restaurants, Gyms, Entertainment Venues, etc. in New York City

People 12 years and older are required to show proof of vaccination for the following activities:

  • Indoor Dining: includes restaurants, catering halls, event spaces, hotel banquet rooms, bars, nightclubs, cafeterias, grocery stores with indoor dining, coffee shops, and fast food, or quick service with indoor dining
  • Indoor Fitness: includes gyms, fitness centers, fitness classes, pools, indoor studios, and dance studios
  • Indoor Entertainment: includes movie theaters, music and concert venues, museums, aquariums and zoos, professional sports arenas, indoor stadiums, convention centers, exhibition halls, performing arts theaters, bowling alleys, arcades, pool and billiard halls, recreational game centers, and indoor play areas


REGISTRATION

When is Gen Blue taking place?
The Gen Blue Experience will take place October 5 & 6 and will be available in two very unique formats:

  • Live in New York City by purchasing the In-Person Main Registration Package ($599 USD) where you can participate in person with the Coldwell Banker® brand at the iconic Radio City Music Hall, or
  • Virtually by purchasing a Virtual Registration Package ($299 USD) where you can stream the event and experience Gen Blue from the preferred location of your choice.

What can I expect from the live, in-person event?
You can count on many of the same aspects you have come to love and expect from Gen Blue, including General Session, main stage Coldwell Banker brand content, exciting brand announcements and of course, a Final Night Event unlike any other. All taking place in and around Radio City Music Hall* located in the heart of NYC.
*Please see event vaccination and entry guidelines above.

What are the travel dates if I plan to attend in person?
Please plan to arrive on Monday, October 4 (any time) and depart on Thursday, October 7 (any time). If you are planning to attend the Global Luxury Certification Course, it is being held on pre-conference on Sunday, October 3 beginning at 8:30 am ET. Please plan your travel accordingly.

Are there a limited number of “In-Person” Registration tickets?
Yes. Based on current venue capacities, we will have a limited number of registrations available for purchase so please plan to register quickly to secure your space. Unfortunately, there will not be a waitlist once registrations are sold out. Please note: The TBD system has changed for 2021; if purchasing a TBD In-Person or Virtual Package, a name and unique email must be entered by August 31 or you risk cancellation of the purchased package.

How will the Virtual Event differ from the “In-Person” Event?
Think of the Live vs. Virtual as two (2) different Gen Blue Experiences. Our goal is to ensure you have options to experience Gen Blue whether you are in person or streaming the event virtually. Each experience will have its unique elements.

Is there a Social Guest Pass for the 2021 Gen Blue Event?
Yes, a social package add-on is available for $199 for the In-Person Main Registration Package. See the homepage for details.

Is there a hotel block?
Room blocks have been organized with several hotels in the vicinity of the event – view options on the Hotels page. Space is first come, first served. If room blocks are full or you need additional options, please visit the Radio City Music Hall website for options on the surrounding area and where to stay.

What Learning will be offered at the Gen Blue?
Our Learning and Content teams are in the process of curating a robust agenda that offers various learning options for both the “In-Person” Main Registration Package as well as the Virtual Registration Package. Please note: Those purchasing an In-Person Package and attending the event in New York City, will also have the ability to access to the Virtual Learning tracks being offered through our event platform.

What if I’m uncomfortable traveling to New York City?
If you are uncomfortable traveling, we encourage you to take part in Gen Blue by purchasing the Virtual Registration Package. You will be able to experience Gen Blue learning and content virtually through our Gen Blue online platform from your preferred location. The Virtual Package is available at $199 USD until September 7 and then increases to $299 USD.

I have a question about a refund, who do I contact?
For questions regarding refunds, please email genblue@rhq.com.

Company materials, programs or meetings that are not for compliance purposes are optional for your use as an independent agent affiliated with a Coldwell Banker® franchised office or a company owned Coldwell Banker® brokerage. Your use is not required for your continued affiliation with the Coldwell Banker brand.
©2021 Coldwell Banker Real Estate LLC. A Realogy Company. All Rights Reserved. Coldwell Banker, the Coldwell Banker Logo, Coldwell Banker Global Luxury, and the Coldwell Banker Global Luxury logo are service marks registered or pending registration owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each Office Is Independently Owned And Operated. cb 21JEXY_NAT_5/21

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